We receive questions about our service almost daily. We have summarized the most important questions here so that all other users can see them.

Is this Facebook Video Downloader free or do I have to i have to pay for it?

This Facebook Video Downloader is free. You don't have to pay anything.

Do I have to install software on my smartphone or computer to use the tool?

No, we have an online tool. So you don't need to download anything.

Sometimes a video doesn't work, why?

It may be that you have either inserted the video URL incorrectly, or it is a private Facebook video or the video is no longer available. Please try another video. Alternatively, you can contact us - we'll check everything again.

I use the Chrome browser, do you have a browser extension for the Facebook Downloader?

Naturally. You can download the extension here.